Private BD Agency Private BD Agency
Prepared for Inworld AI · June 2026
North America · Account Intelligence

Five names for North America.

Each account was screened against Inworld's public customer and partner disclosures, though your CRM has the final word. Four of the five have documented relationships with the same competitor, published in that competitor's own case studies and announcements between 2024 and 2025; whether those contracts stand today is theirs to confirm. The fifth has never disclosed a provider. Every figure on this page is an estimate built from public signals, and every assumption is adjustable.

Estimated annual voice spend, five accounts
$0
What these workloads cost at the documented providers' published rates, at the assumptions below.
Same workloads on Inworld
$0
Annual contract value at Inworld scale pricing.
What switching would save them
$0
The aggregate case, annually, at the assumptions set here.
Built from public signals · vendor case studies, filings, funding announcements · sources linked throughout
I · Why this page exists

Why Inworld, and why now.

This page exists because we lost a working day to ElevenLabs, to latency that would not settle and a bill that made less sense the longer we examined it. The search for an alternative ended the same evening at Inworld, where the benchmarks read well and the pricing read almost wrong, in your favor.

Private BD Agency works only with products we believe in. That belief is easy to recognize when it arrives: a team, a product, and a picture of the future that together make the work feel alive. We love when that happens, and when it does, we want to meet the people building it. Inworld gave us that feeling, and this page is how we introduce ourselves.

The timing matters more than the product alone. The consumer applications that scaled on first-generation voice pricing are now large enough that the per-minute rate has become a genuine line item, the quality rankings have shifted beneath them, and most have not re-run the vendor decision. The five accounts below are where we would begin.

Defaults are estimates from public disclosures, and the volumes are adjustable per account. Current providers publish list rates but not enterprise rates, so the discount on the right is applied to every provider-side figure on this page. 900 characters of text is treated as one minute of speech, and Inworld is modeled at $10 per million characters, inside its published TTS‑2 scale band of $5 to $12.50.
Assumed enterprise discount30%
II · The accounts
Replika
Companions
Voice provider on record: ElevenLabs, per the provider's own customer story, 2024.
  • 30M+ registered users, with voice calls sitting behind the paid tier, which makes voice a direct revenue surface. company disclosures, 2024–25
  • ElevenLabs reports that the integration drove a 20% improvement in seven-day retention for paid users and 53% more voice calls over five minutes, which places voice at the center of their retention economics, billed per character. ElevenLabs customer story
  • Because the calls are live, latency is part of the product experience; Inworld's voice layer responds in under 200 milliseconds at roughly a tenth of the documented provider's published rate.
Voice minutes / month10.0M
At ElevenLabs rates, annual$0
On Inworld, annual$0
The difference$0
Modeled at ElevenLabs Flash API list rates, $0.05 per 1k characters, less the assumed enterprise discount.
Pocket FM
Media
Voice provider on record: ElevenLabs, partnership announced June 2024.
  • $350M ARR as of November 2025, projecting $450M by April 2026, and reported to be raising near a $2B valuation. press, Nov 2025
  • 2.2B+ listening minutes per month, with more than 30,000 hours of AI audio produced in the experimental phase of the ElevenLabs partnership alone. ElevenLabs, 2024
  • Batch narration is billed per character, so the production rate determines how many languages and how much catalog the platform can afford to generate.
Produced hours / month20,000
At ElevenLabs rates, annual$0
On Inworld, annual$0
The difference$0
Modeled at ElevenLabs Multilingual v2 API list rates, $0.10 per 1k characters, less the assumed enterprise discount. Narration quality tier.
Praktika
Learning
Voice provider on record: ElevenLabs, per the provider's own case study. Inworld already serves Talkpal, Promova, and LingQ in this category.
  • $35.5M Series A led by Blossom Capital in May 2024, with realtime spoken tutoring through animated avatars marketed primarily on response speed. TechCrunch
  • ElevenLabs reports a 15% increase in average session length after the voice upgrade, which indicates that synthesis quality measurably moves their core metric. ElevenLabs case study
  • Inworld's existing customers in language learning carry the proof in this category, and tutoring latency budgets favor synthesis below 130 milliseconds.
Voice minutes / month3.0M
At ElevenLabs rates, annual$0
On Inworld, annual$0
The difference$0
Modeled at ElevenLabs Flash API list rates, $0.05 per 1k characters, less the assumed enterprise discount.
Headspace
Health
Voice provider: never disclosed. Ebb Voice Mode launched December 2025; multilingual expansion planned through 2026.
  • 105M+ downloads, roughly $400M in 2025 revenue, and more than 4,000 corporate clients, with Ebb, their AI companion, logging 11.5M minutes of user conversation in 2025. Headspace year in review
  • Ebb Voice Mode launched in December 2025 across four English-language markets, with additional countries and languages planned for 2026, which means the unit economics of voice are being set now. Businesswire, Dec 2025
  • No voice vendor has been disclosed, and empathy-grade synthesis at meditation-session durations is a workload Inworld already serves in mental health.
Voice minutes / month2.0M
At market rates, annual$0
On Inworld, annual$0
The difference$0
No provider disclosed; modeled at the prevailing premium TTS band of $0.06 per minute, less the assumed enterprise discount.
Better.com
Customer Experience
Voice provider on record: ElevenLabs Agents, per a joint public showcase, 2025. NASDAQ: BETR.
  • Betsy, their AI loan agent, placed 1.89M calls in 2025, roughly 100k per month, and resolves 35.5% of borrower inquiries end to end. joint showcase, 2025
  • Voice-agent infrastructure bills on call duration, and for a public company that per-minute rate is a line item that compounds in the filings as Betsy's share of call volume grows.
  • Telephony is where the pricing gap is widest: TTS and STT at scale price well under two cents a minute against a published eight-cent rate.
Calls / month160,000
At ElevenLabs rates, annual$0
On Inworld, annual$0
The difference$0
5.5 minutes average call. Modeled at ElevenLabs Agents' published $0.08 per minute, less the assumed enterprise discount. Inworld modeled at $0.012 per minute for the full voice layer. LLM costs are billed at cost on both stacks and excluded.
III · Next steps for North America

What we would do with these five, and the forty-five behind them.

  • 01

    The brief

    Each account receives the treatment given to the five above, with verified signals, provider evidence, and the economics run on its own numbers, at a cadence of twenty accounts a month, each screened against your customer list before anything is sent.

  • 02

    The outreach

    Outreach is written and sent in Inworld's name and register, five touches over four weeks per account, with replies arriving to your team as scheduled conversations.

  • 03

    The handover

    The target map, the briefs, the sequences, and the results are documented as the work proceeds, so that if a seat is being hired into this, the system is theirs on arrival.

The engagement runs ninety days and is judged on qualified conversations booked.

IV · The rest of the map

The map continues past these five.

The next five are researched to the same standard as the accounts above, and their status is stated below exactly as far as the public record supports it. Over the first ninety days the map builds to fifty accounts across companions, media, learning, health, and customer experience.

06 · Mediacurrent voice provider confirmed, on the record
07 · Learningcurrent voice provider confirmed, on the record
08 · FitnessAI coach shipped without voice output
09 · Companionsvoice feature not yet shipped
10 · Companionsprovider undisclosed, public criticism of voice quality

Names are withheld here; the named briefs are shared in conversation.

geelia@privatebdagency.com · privatebdagency.com